Right from our childhood and schooling, we are trained to comply. The instructions have largely come to us as Do’s and Dont’s and they form a big list. They are based on the norms defined by parents, teachers, society ….
Over time, they are the rules for us to live with. Often we are so subsumed that we do not even think of breaking a rule or even when we decide to break, we do so with a sinful feeling.
This schema for us worked well in Taylorian World of business. The entire focus was to make people work without deviating based on the division of labour to attain maximum efficiency in operations.
Now we live in a world that is Volatile, Uncertain, Chaotic and Ambiguous, popularly known as VUCA. The rules in this world are evolving every moment. The existing rules are becoming meaningless.
In a way,
We have seen organisations like Netflix that are examples of not only disruptive in business but also in people and culture.
Netflix’s culture promotes freedom and responsibility and helps employees innovate and adapt. Netflix has what Hastings calls a “no rules rules” culture. They value “innovation over efficiency” and “people over process.”
The “Culture of Innovation” and “Culture of Excellence” (in a conventional sense) are at two ends. The chances of them meeting is rare.
In VUCA world we need both. Some ways to keep both are
This is not easy but are we not as human race creative enough to find ways that will give us the best of both world.
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